Shipping Policy

Shipping Policy

Thank you for choosing my shop! I aim to ensure that your magical treasures reach you safely and swiftly.

Processing Time:

  • All orders are processed within 1-3 business days. Please note that processing time may vary during peak seasons or promotional periods.

Shipping Methods and Delivery Times:

  • We offer several shipping options to accommodate your needs:
    • Standard Shipping: Estimated delivery within 5-7 business days.
    • Expedited Shipping: Estimated delivery within 2-3 business days.
    • International Shipping: Delivery times vary depending on destination, typically ranging from 7-21 business days.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the shipping method selected during checkout. Rates will be displayed before you finalize your purchase.

Tracking Information:

  • Once your order has shipped, you will receive a shipping confirmation email containing tracking details. You can easily track the status of your shipment through the provided tracking number.

Packaging:

  • We take great care in packaging your artwork and products to ensure they arrive in pristine condition. Art prints are protected with sturdy packaging, and fragile items such as hand-painted mugs and ornaments are securely wrapped to prevent damage during transit.

International Orders:

  • For international orders, please be aware that customs fees, taxes, or duties may apply upon delivery. These fees are determined by the destination country and are the responsibility of the recipient.

Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with you to resolve the issue and ensure your satisfaction.

Questions or Special Requests:

  • If you have any questions about shipping or special requests (such as gift wrapping), please feel free to contact us. We are here to assist you and make your shopping experience as magical as possible.